Sales Policy – TrendUpCiteino
📍 Address: 341 E Saunders Rd, Dothan, Alabama
📞 Phone Number: (334) 792-0737
✉️ Email: info@trendsetciteino.com
Effective Date: March 7, 2025
At TrendUpCiteino, we are committed to providing a seamless purchasing experience for our customers. This Sales Policy ensures that all orders, transactions, and pricing policies are clear and customer-friendly.
1. Product Pricing & Availability
- Product prices are set in USD and displayed on our website.
- Sales and promotional offers are subject to stock availability and may be discontinued at any time.
- Custom or personalized items are non-refundable unless there is a manufacturing defect.
2. Secure Payment & Checkout
- We accept multiple payment options, including credit cards, bank transfers, PayPal, and Apple Pay.
- Orders must be paid in full before processing begins.
- Customers will receive a confirmation email with order details and tracking information once the payment is processed.
3. Shipping & Delivery Guidelines
- Orders typically ship within 24-72 hours of placement.
- Customers must provide accurate shipping details to avoid delivery issues.
- International shipments may incur customs fees and taxes, which the customer must pay.
4. Order Changes & Cancellations
- Customers can request modifications or cancellations within 12 hours of placing an order.
- Once an order is shipped, cancellation is no longer possible, and customers must follow our Return & Refund Policy if needed.
5. Wholesale & Business Accounts
- We offer special pricing for bulk orders, including exclusive deals for music schools and retailers.
- To inquire about bulk pricing, email info@trendsetciteino.com.
For any sales-related concerns, feel free to contact our customer service team.
By purchasing from TrendSetCiteino, you agree to the terms outlined in this Sales Policy. We appreciate your business and are dedicated to providing a smooth and satisfying shopping experience. Thank you for choosing us for your musical instrument needs!