Shipping Policy – TrendUpCiteino
📍 Address: 341 E Saunders Rd, Dothan, Alabama
📞 Phone Number: (334) 792-0737
✉️ Email: info@trendsetciteino.com
Effective Date: March 7, 2025
At TrendUpCiteino, we aim to provide a smooth and reliable shipping experience for all our customers. This Shipping Policy details our shipping options, estimated delivery times, and guidelines for handling lost or delayed shipments.
1. Order Processing Time
- Orders are processed and shipped within 24-72 hours after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Estimated Delivery Times
- Standard U.S. Shipping: 4-8 business days.
- Express U.S. Shipping: 2-4 business days.
- International Shipping: 10-25 business days, depending on location and customs processing.
3. International Shipping & Customs Fees
- We ship to over 80 countries worldwide.
- Customers are responsible for any customs duties, VAT, or import taxes imposed by their country.
- Delays due to customs inspections are beyond our control.
4. Free Shipping Offers
- We offer free standard shipping for domestic orders over $150.
- Free shipping is not available for international orders.
5. Tracking Information
- Once your order has been shipped, you will receive an email with a tracking number.
- Tracking is available through major carriers such as USPS, FedEx, and DHL.
6. Lost, Delayed, or Incorrect Shipments
- If your order is lost in transit or delayed beyond the estimated delivery time, contact us at info@trendsetciteino.com.
- If an incorrect shipping address is provided, the customer will be responsible for re-shipping fees.
For any shipping-related inquiries, please reach out to info@trendsetciteino.com.
By purchasing from TrendSetCiteino, you agree to our Shipping Policy. We are committed to ensuring that your musical instrument arrives safely and promptly, and we look forward to serving you. Thank you for choosing us!